Go Romana

Terms of Service

Last updated: June 20, 2026

These Terms govern your use of transport.goromana.com and your booking of transportation through Go Romana Transport (“Go Romana”, “we”, “us”). Go Romana Transport is operated by BENNYENTP, EIRL (Dominican Republic) and BMB Global Trading, LLC (United States). By booking, you agree to these Terms. Please read them together with our Privacy Policy.

Our role (subcontracted services)

Go Romana Transport operates through trusted third-party transportation providers. While we manage the reservation process, the transportation service itself is fulfilled by our subcontracted partners and their drivers.

Payment terms

By booking our transportation services, you, the client, agree to the following payment terms:

  • Non-refundable deposit. A non-refundable deposit is required to secure your booking. This deposit is a separate charge from the cost of the transportation service. The prices provided and agreed upon have already accounted for this deposit.
  • Confirmation of total price. It is the client's responsibility to confirm with Go Romana Transport the total price of the transportation service prior to its completion.
  • Final payment. The balance for the transportation service can be paid in USD cash or by credit card upon completion of the service. When paying by credit card, the payment will be in Dominican pesos (DOP), and your bank, financial institution, or credit-card processing company will automatically convert the amount at the current exchange rate.
  • Credit-card statement. The charge for the non-refundable deposit will be listed on your credit-card statement as BMB Global Trading, LLC.
  • Authorization for additional charges. If the client refuses to pay the agreed-upon balance upon completion of the service, the client authorizes Go Romana Transport to charge the card used for the non-refundable deposit for the full remaining amount. Additionally, a charge will be applied for the inconvenience and administrative handling, to the same card used for the initial deposit.

By proceeding with this booking, you acknowledge and consent to these payment terms and conditions, including the non-refundable deposit, the obligation to confirm the total service price, any applicable service charges, and the authorization for additional charges in the event of non-payment after service completion.

Refund policy

The non-refundable deposit will only be refunded in the rare event that Go Romana Transport is unable to provide the booked service through any of its subcontractors.

Your responsibilities

  • Provide accurate trip details, including flight or cruise information, pickup location, and contact details.
  • Be ready at the agreed pickup time and location, and keep your contact details reachable.
  • For group arrivals on multiple flights, notify us in advance.
  • Behave lawfully and safely; the driver may decline service in unsafe situations.

Third-party services

We use third-party services (such as Stripe for payments and mapping/flight providers). Your use of those may be subject to their own terms.

Governing law & disputes

These Terms are governed by the laws of the Dominican Republic, and any disputes are subject to the courts of La Romana, Dominican Republic.

Changes to these Terms

We may update these Terms and will revise the “Last updated” date above.

Contact

Go Romana Transport — BENNYENTP, EIRL (Dominican Republic) / BMB Global Trading, LLC (United States). transport@goromana.com.